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What shipping method do you use?

We only ship out our products using USPS. At this time, we have not looked for an alternative shipping method.

Do you ship worldwide?

We no longer offer international shipping. Any recommendations are appreciated. 

Why did Dude Undies stop Shipping Internationally?

We decided to end the partnership with a company that wasn't satisfying our customer needs.

What Payment Methods Do You Accept?

We have multiple payment methods that you can use i.e. Paypal, Mastercard, Visa, American Express, & Discover.

Will my order be shipped discreetly?

We do not ship out orders discreetly. However, If you would like for us to ship your order discreetly, please send over an email to us or leave a message in the message box before completing your order. 

How long does it take to Ship Out the Order?

Orders can take between 1-3 business days to be shipped out from our warehouse. Please be aware that orders placed on Friday will be shipped out on the following Monday unless it falls on a major holiday in which case it will shipped out on the following day.

My order has been shipped, How long will it take for me to receive it?

Depending on the shipping method you choose at checkout, your order can take between 2-7 business days. 

Do you ship out orders during major holidays?

We do not ship out orders on major holidays such as:

Inauguration day, Martin Luther King, JR. Day, George Washington’s Birthday, Memorial Day, Independence day, labor day, Columbus day, veterans day, thanksgiving and Christmas day.

However, orders made on this days will be shipped out on the following business day.

My tracking number says delivered, but I don't have my order? 

Please make sure to contact your local USPS office. In some cases, they are able to ask the delivery person about the package to help you locate it.

In a situation where they are unable to find your product, you can send us an email at store@dudeundies.com and we will do our best to locate the order.

Do you have a Return Policy?

Yes! please find it here: Return Policy

I would like to sponsor Dude Undies Products, Who should I contact?

At the time, we are not setup for sponsorship. However, we are always looking for people to help promote our products. If you are interested, you can email us at store@dudeundies.com. With the following information:

  • Subject: Dude Undies Partnership
  • Include: A detailed Resume or explain what makes you a better sponsor than others. Any Social Media Accounts, and any other details you would like us to know.

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